📦 Shipping Policy
Last Updated: [Insert Date]
Thank you for shopping with KIRASECRET SKINCARE, a subsidiary of KIRASECRET GLOBAL. We are committed to delivering high-quality skincare products to your doorstep in a timely and efficient manner.
1. Processing Time
Orders are typically processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Rates & Delivery Times
Shipping costs are calculated at checkout and depend on your location and selected shipping method.
Region | Estimated Delivery Time | Shipping Method |
---|---|---|
Domestic (e.g., within Nigeria) | 2–7 business days | Standard Shipping |
International | 7–21 business days | International Shipping |
Please note: Delivery times are estimates and may vary due to external factors like customs, weather, or carrier delays.
3. Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your order through our website or the carrier’s platform.
4. Customs & Duties
For international orders, import duties, taxes, and charges may apply depending on your country’s regulations. These charges are the buyer’s responsibility.
5. Undeliverable Packages
If a package is returned to us due to an incorrect address or unclaimed delivery, we will contact you to arrange re-shipping. Additional shipping charges may apply.
6. Shipping Issues
If your package is delayed, lost, or damaged in transit, please contact us at [[email protected]] with your order number so we can assist you.